1. Q: How long does shipping usually take?
A: Delivery times vary by destination. For standard shipping, it typically takes 7-15 business days. Express options (3-5 business days) are available for an additional fee. Check the shipping calculator at checkout for your specific location.
2. Q: What payment methods do you accept?
A: We support major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. Secure payment gateways ensure your transactions are protected.
3. Q: Can I return or exchange products?
A: Yes, we offer a 30-day return policy for unused items in original packaging. Contact our customer service team for a return authorization, and we'll guide you through the process.
4. Q: Do you ship internationally?
A: Absolutely! We ship to over 150 countries. Customs duties and taxes may apply, depending on your country's regulations. Estimate costs using our shipping calculator.
5. Q: How do I track my order?
A: Once your order ships, you'll receive a confirmation email with a tracking number. Simply click the link provided or enter the number on our website's tracking page to monitor your shipment's progress.